Privacy Policy

1. Scope

This Privacy Policy applies to the Medwice corporate website at medwice.com and to information you send directly to Medwice. It does not govern the QuickDoze product or other services that publish their own privacy notice.

In this policy, “Medwice”, “we”, “our”, and “us” refer to the operator of medwice.com.

2. Information we collect

We collect only the information needed to respond to enquiries, operate this website, and understand basic site performance.

• Contact information you provide, such as your name, email address, organisation, and message.
• Technical information that may be recorded by our hosting provider, such as IP address, browser type, device type, pages requested, timestamps, and error logs.
• Communication records when you correspond with us by email.

3. Information we do not request here

The Medwice corporate website is not a healthcare service. Do not send prescriptions, medical records, payment card details, government identifiers, or other sensitive health information through the contact form or general company email.

4. How we use information

We may use information to:

• respond to your enquiry and continue a business conversation you requested;
• operate, secure, diagnose, and improve this website;
• protect our rights, users, systems, and the public from misuse or unlawful activity;
• meet applicable legal, regulatory, accounting, or reporting obligations; and
• establish, exercise, or defend legal claims.

5. Consent and lawful use

We process information with your consent, to take steps you request, for legitimate operational and security purposes, or where required by applicable law. Where consent is the basis, you may withdraw it by contacting us, without affecting earlier lawful processing.

6. Sharing and service providers

We do not sell personal information. We may share limited information with hosting, email, security, analytics, or professional service providers that process it for us under appropriate instructions. We may also disclose information when required by law, to protect safety or rights, or as part of a genuine corporate transaction subject to confidentiality safeguards.

7. Retention and security

We retain information only for as long as reasonably needed for the purpose collected, legal requirements, dispute resolution, and security. We use proportionate administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.

8. Your choices and rights

Depending on applicable law, you may ask to access, correct, update, erase, restrict, or receive a copy of your personal information, withdraw consent, or raise a grievance. We may need to verify your identity before acting on a request and may retain information where law permits or requires it.

Send privacy requests to privacy@medwice.com. We aim to acknowledge requests promptly and respond within the period required by applicable law.

9. Children

This corporate website is not directed to children and we do not knowingly collect personal information from children through it. A parent or guardian who believes a child has sent us information should contact privacy@medwice.com.

10. Changes and contact

We may update this policy as our company, website, and legal obligations develop. The effective date above shows the latest revision. Questions may be sent to privacy@medwice.com. Complaints may be escalated to grievance@medwice.com.